Your information is yours – you have the control

We know how annoying it is to have your personal information shared, sold or traded without permission and since we plan to earn your trust and loyalty WE PROMISE YOU that we will never share, sell or trade your personal information without your permission. All Zwell customer account information is held confidential and it is extremely secure. Any and all customer information such as name, email address, mailing address, phone number, fax number and billing information is collected for the sole purpose of providing products and services to you, our customers, and notifying you of improvements to our products and services.

From time to time, we will send special offers and promotional notices via mail, email, fax, and/or voice broadcast to our customers and to prospects who have expressed interest and have requested such information. At any time, customers may opt-out of such offers and notifications by following the opt-out link on the specific communication or by contacting Zwell directly via email or phone.

Financial data security - we maintain the highest standards in the industry

Zwell does not store credit card or cardholder data, in either physical or digital form.  Instead, we use the secure, proven and world-standard Infusionsoft system as our business partner to manage and store all customer information. Zwell employees have access to the basic customer information needed to provide online or telephone support, including product order history.  No Zwell employee has access to the credit card number or other card data for any customer.

Our ecommerce security provider (Infusionsoft) utilizes AES 128 bit encryption and is completely PCI compliant. Here are some links that go over the security methods that Infusionsoft uses in further detail:

PCI Compliance
AES 128 bit encryption

Questions or concerns with regards to data security or the use of personal information should be immediately brought to our attention at 1-877-ZWELL-CA (1-877-993-5522) or info@zwell.ca.